Service delivery
How and when the work reaches you, what starts the delivery clock, and what happens if something goes wrong.
Version 1.0 · Last updated 24 July 2026
This policy describes how DIGIOLIO LLC delivers the services sold on digioliollc.com. It forms part of our terms of service.
All services are delivered digitally
Digiolio sells professional services, not physical goods. Nothing is shipped, and there are no delivery charges, customs fees, or postal timelines involved.
Work is delivered by one or both of:
- A written deliverable — sent by email, or as a secure document link, containing every recommended change in a form you or your developer can apply directly.
- Direct implementation — approved changes applied to your website or Google Business Profile, where you have supplied compatible access.
Which of these you receive depends on whether you provide access. The price is identical either way.
When the delivery clock starts
The delivery window begins when both of the following are true:
- Your payment has cleared through Stripe, and
- We have received the information listed on your package page, and any access required for the work you have asked us to apply.
Delivery windows are stated in business days, excluding weekends and United States federal holidays.
Delivery windows by package
| Package | Delivery window | Revisions |
|---|---|---|
| Local SEO Audit | 3 business days | 1 |
| Local SEO Setup | 5 business days | 1 |
| Local SEO Plus | 7 business days | 1 |
| One-Page SEO | 2 business days | 1 |
| Three-Page SEO | 4 business days | 1 |
| Five-Page SEO | 7 business days | 1 |
If we are waiting on you
Where we cannot proceed because information or access has not been supplied, the delivery window pauses and resumes when we receive what we need. Time spent waiting does not count against the stated window, and does not count as a missed delivery on our part.
We will contact you if an order is waiting. If it remains incomplete for more than 60 days after payment and we have contacted you at least twice, we may close the order under our refund policy.
Access and credentials
We never ask for passwords, and never through a form on this website. Where access is needed, we request a proper account invitation — for example a WordPress user account, a Shopify staff account, or a Google Business Profile manager invitation. You control that access and can revoke it at any time, including as soon as the work is delivered.
If you would rather not grant access at all, say so. You will receive the written deliverable instead, with no reduction in scope or price.
Confirmation and completion
You receive an email confirming your order within one business day of submitting your project details, and a completion email when the work is delivered. Keep the Stripe receipt sent at the time of payment as your proof of purchase.
Revisions
Each package includes one revision. Revision requests must be submitted within seven calendar days of delivery and should describe specifically what does not match the agreed scope.
A revision corrects or clarifies work within the scope you purchased. It is not an opportunity to extend the scope — additional pages, additional profiles, or work listed as excluded on the package page require a new order.
What is not delivered
Each package page lists its own exclusions in full before you pay. Across every package, Digiolio does not provide link building, review generation, content writing at scale, technical site migration, ongoing management, or any guarantee of search ranking or traffic.
If delivery fails
If we miss a stated delivery window for reasons within our control, tell us. We will either complete the work promptly or refund the uncompleted portion under the refund policy, whichever you prefer.
Contact
Questions about a delivery: [email protected] or +1 (216) 816-2125. We reply within one business day.